There aren’t a lot of self-described idiots out there. Which is to say, people like to believe they’re smart. And that’s the reason branding your business online is so important. After all, your customers and clients want to feel like they’re making an informed decision before spending their money. So the more information you share, the more they feel like they’re making a smart choice by choosing to do business with you.
Here are some tips to building a better business brand through social media …
The Foundation: In order to properly brand your business, you’ll need a foundation. That means, having a business blog. Having a blog provides your social network with a focal point. It also offers a convenient way to share content that can then be posted on any additional social-media sites you’ve set up. Make sure, though, that your blog represents your business professionally and consistently. Pay attention to the theme, layout, and widgets you’re using. Though it’s tempting to use all the bells and whistles available to you, a cluttered blog means a cluttered brand. Make sure it’s easy to read and, most importantly, easy to identify who’s in charge. You’ll want visitors to read what you’ve posted on your blog but you’ll also want them to know who you are and what you do.
The Goal: It’s easy enough to get yourself a blog and/or a Facebook page, Twitter account, or LinkedIn profile but you’ll also need a goal. The idea behind social-media marketing is to brand yourself as an expert and a resource. You want people to do business with you and you’re online to give them better access to you, your knowledge, and your business. In other words, your goal is to offer valuable information about your services, industry, and business and to share it with potential clients and customers. If you’re seen as knowledgeable, experienced, and willing to spend the time to make sure your clients are informed, you’ll increase the visibility and reputation of your business.
The Benefits: A properly branded social-media campaign can provide many benefits to your business. Most of all, it increases customer loyalty and referrals as it creates a stronger bond between you and your clients. If you’re communicating with your customers, sharing content, and responding to comments and questions online, you’re boosting the likelihood that those customers will remember you next time they’re in the market for your services or know someone that is. Social media also offers a platform for you to research your region and industry to help you better your business. Most of all, though, it serves as a word-of-mouth generator. The more you participate, the better the success rate.
The Ibis Network / www.theibisnetwork.com